Medical Records Clerk

About Us

Come work for Maricopa County Department of Public Health, the 3rd largest health jurisdiction in the U.S.! MCDPH's mission is to increase the quality of life for our residents by collaborating with the community to develop and implement strategies, programs, and services addressing the emerging and changing needs of public health. We aim to serve Maricopa County residents with a focus on health equity and a data-driven approach to our work. We value our staff's unique skills and differences, as well as the varied experiences and disciplines we represent. Together, we are working towards our vision of creating a healthy, thriving Maricopa County for all.

Proud to Offer

• Work with a greater purpose

• Tuition reimbursement

• Opportunities for growth and development within Maricopa County

• Low-cost, high-value healthcare for you and your qualifying dependents

• Paid vacation, sick time, and parental leave

• Extensive wellness program, including healthcare premium discounts

• Employee discounts for goods and services

• Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1

• Learn more atWork With Us | Maricopa County, AZ

We Require

• Six months of clerical experience in a medical setting

• High school diploma or GED

• Post-secondary education may substitute for the required experience on a year-for-year basis

We Also Value

• Certification as a Public Health or Community Health Worker from an accredited college or currently enrolled in a Public Health or Community Health Worker program and eligible to receive a certification within six months of hire

• Experience gathering data from patients and creating medical records

• Cashiering or cash handling experience

• Bilingual skills in English and Spanish

Job Contributions

• Obtains and enters client demographic information into various computer programs

• Ensures all forms are correctly completed and signed by the client

• Serves as a cashier at registration by assessing fees and recording transactions

• Files, scans, and assembles medical records, including dictated and miscellaneous documents according to departmental procedure

• Releases patient information following applicable laws and department policies

• Performs receptionist duties, including greeting, assisting customers, and answering a multi-line phone

• Receives payments by cash, check, credit cards, or automatic debits

• Issues receipts, refunds, credits, and provides change

• Counts money and balances cash drawers at the end of the shift

• Responds to requests by researching, locating, retrieving, and delivering records or information

• Purges inactive records according to retention schedules

Working Conditions

• Work is performed indoors in an office setting interacting with a diverse population within a team environment

• Ability to lift 10 pounds floor to waist, waist to shoulder, or shoulder to overhead

• Ability to participate in emergency response training as scheduled and be available to respond as directed in the event of a public health emergency

• Valid Arizona driver's license is required upon hire

• Within one month of hire, all employees are required to provide evidence of immunity or receive immunizations for vaccine-preventable illnesses for any position within the Maricopa County Department of Public Health; required immunizations include MMR (measles, mumps, rubella), Tdap (whooping cough and diphtheria), Varicella (chickenpox), and annual Influenza; some positions require a Hepatitis B vaccine and/or a Tuberculosis test