Administrative Support Specialist

NC Central University

life insurance, flexible benefit account, paid holidays, sick time, 401(k), 403(b)

United States, North Carolina, Durham

1801 Fayetteville Street (Show on map)

Nov 22, 2024

Posting Details

Position Information

Position/Classification Title	Administrative Support Specialist
Working Title	Administrative Support Specialist
Competency Level	Journey
Position Number	101190
Salary Grade Equivalent	N/A
FLSA	Non-Exempt
Appointment Type
FTE	1 = 40 hours/week, 12 months
If time limited, duration date
Department Hiring Range
EEO-1 Category	Administrative Support Workers
SOC Code	43-9199 - Office and Administrative Support Workers, All Other

Position Overview

Be an Eagle - Where Purpose Takes Flight!	Are you ready to make an impact? At North Carolina Central University ( NCCU), we are more than an institution-we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as 'The City of Medicine,' NCCU has been a cornerstone of education since 1910, fostering innovation and progress. Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement. An opportunity awaits you at NCCU, where your purpose can take flight. Visit NCCU.edu.
Primary Function of Organizational Unit	The School of Education oversees the university's educator preparation program ( EPP). The EPP is multifaceted and provides many services and programming in the area of teacher education. The overarching goal of the School of Education is to prepare students for careers in education.
Primary Purpose of Position	This position provides day-to-day administrative support to the chair, program coordinators, and faculty of the department of Curriculum and Instruction in the School of Education. The role includes, but is not limited to, overall office support, coordination of departmental travel and reimbursement of expenses as needed, ongoing collaboration across the academic unit, and other related duties that help to advance the department and academic unit.
Required Knowledge, Skills, and Abilities	Interpret and apply university policies and procedures. Utilize office technology. Present ideas in a clear and concise manner. Ability to convey information effectively. Serve as a team player for a dynamic department.
Minimum Education/Experience	High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Licenses or Certification required by Statute or Regulation	N/A
Equal Opportunity Employer	North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Work Hours	8-5 monday-friday
Position required to work during periods of adverse weather or other emergencies	No
Campus Security Authority Designated Position	Yes

Key Responsibilities and Related Competencies

Required Competency

Communication - Verbal/Written

Duties

Excellent written communication and proofreading skills for preparing correspondence, documents and reports, utilizing correct spelling, grammar and punctuation.
Superior verbal and interpersonal communication skills for effectively interacting with individuals at various levels within the organization
Demonstrates tact, a positive attitude, and courtesy and discretion in dealing with faculty, staff, students, and the public
Respond promptly and courteously to all phone, email and in person inquiries, providing exceptional customer service
Ensures a response to both internal/external inquiries are made within 24 hours; ensures office phone voicemail is checked regular and messaging is appropriate to the office
Provides status updates regarding outstanding work responsibilities

Required Competency

Information/Records Administration

Duties

Proficiency with Microsoft Word, Outlook, Excel and the Internet, prefer experience with Blackboard, Chrome River, and Banner 9
Follows established financial guidelines, including travel and purchasing and complete travel request and reimbursement for staff/faculty using Chrome River
Provide administrative and clerical support for faculty, adjunct faculty and guest lecturers
Copy/print materials for faculty and administration as requested
Entering and submitting People Admin transactions (postings, updating job descriptions, preparing job descriptions for posting)
Complete Department procurement transactions in Eagle Purch
Enter EPAF transactions for adjuncts, administrative stipends, and overloads
Complete onboarding/offboarding for adjunct, faculty and staff

Required Competency

Problem Solving

Duties

Exercise good judgement in sensitive, complex and/or new situations
Set priorities, organize, coordinate duties with other administrative personnel, and work under pressure in a dynamic environment
Self-motivated, with the ability to anticipate needs and initiate action
Manage multiple, concurrent projects, and meet strict deadlines
Work independently as well as function effectively in a team within a diverse group of people anticipates needs of the department and works proactively to meet them
Engages in behaviors/actions that benefit of the department and its students
Ensures assigned office space is kept neat, uncluttered and secure to ensure confidentiality of information, maintain order and ensure an orderly appearance
Advises the chair on major developments or challenges associated with operations/processes
Identifies needed changes in policies, procedures and systems and provides recommendations for effective solutions to the chair
Provides meeting minutes where applicable and reasonable, as to not conflict with other duties; effectively handles departmental mail, delivery/pick-up, etc.
Participates in academic event planning, as assigned, including but not limited to attending the events

Required Competency	Other Duties as Assigned
Duties	Other duties as Assigned

Posting Detail Information

Posting Number	SPA01382P
Open Date	11/21/2024
Close Date	11/27/2024
Special Instructions to Applicants	You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Employee Benefits available to NCCU permanent employees include the following and more: Accrued Vacation and Sick Leave Community Service Leave NC State - Health Benefits NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more 11-12 Paid Holidays Teachers and State Employees Retirement System (TSERS) Optional Supplemental Plans - 401k, 403b, 457b and 457 Employee Assistance Program (EAP) Campus Recreation Center Discount University Bookstore Discount and more.