Donor Recruitment Supervisor (Durham)

Job Description:

Why Choose Us?

As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, tothe Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!

OUR IDEAL CANDIDATE:

If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you!

We have an opening on our Donor Recruitmentteam for a Donor Recruitment Supervisor who is responsible for working with Account Managers, blood drive coordinators and donor groups to achieve blood collection targets for area blood drives.

As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work!

WHERE YOUR CAREER IS A FORCE GOOD:

• Perform all Account Manager functions within assigned jurisdiction to ensure achievement of monthly, quarterly and annual recruitment goals of their territory and their assigned direct report territories.
• Serve as a creative and operational resource to assigned direct report Account Managers by supervising the implementation of recruitment plans and programs.
• Ensure the availability of blood products when and where they are needed.
• Develop, mentor and supervise assigned direct report staff, including performance management and evaluations, disciplinary actions, and hiring decisions, to enhance success of operations and minimize turnover and to ensure compliance with standard operating procedures, directives and regulations.
• Assist management in developing overall annual and long-term recruitment plans with attendant strategies and methods for implementation for their assigned direct reports areas.
• Serve as point of contact in the absence of territory management, including attending management meetings, running weekly or daily sales calls and serve as secondary approver for timecards, purchase and travel cards, as needed.
• Assist in coordination and management of monthly team meetings and booking meetings, gathering needed information from assigned direct report staff for weekly calls, production meetings and gathering projections.

WHAT YOU NEED TO SUCCEED:

• Bachelor's degree OR a combination of education and work experience.
• Minimum 3 years of related experience required, or equivalent combination of education and related experience required.
• 1 year of lead or supervisory experience.
• Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.
• Good organizational skills and the ability to handle multiple priorities effectively are required.
• Excellent oral and written communications skills, including training and presentation skills is required.
• A current valid driver's license and good driving record is required.
• May be required to travel to sites throughout the Red Cross organization.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE:

• Experience in leading a team of 3 or more.

BENEFITS FOR YOU:

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO + Holidays
• 401K with 5% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

Please apply by December 3, 2024

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights