Systems Engineer (Hybrid Eligible)

Requisition Id13845

We are only able to consider Lawful Permanent Residents (US citizens and Green Card holders) at this time for this position.

Overview:

We are hiring a Research Systems Engineer who will play a crucial role in managing and supporting Windows and Linux servers and large storage systems! Areas of focus include maintaining system health, analyzing system performance, and ensuring all activities are documented in accordance with customer requirements. This position resides in the Research IT Infrastructure group in the Research Computing division of the Information Technology Services Directorate at Oak Ridge National Laboratory (ORNL).

This team supports ORNL's goals through robust systems engineering, integration, and As a U.S. Department of Energy (DOE) Office of Science national laboratory, ORNL has an extraordinary 80-year history of solving the nation's biggest problems. We have a dedicated and creative staff of over 7,000 people! Our vision for diversity, equity, inclusion, and accessibility (DEIA) is to cultivate an environment and practices that foster diversity in ideas and in the people across the organization, as well as to ensure ORNL is recognized as a workplace of choice. These elements are critical for enabling the execution of ORNL's broader mission to accelerate scientific discoveries and their translation into energy, environment, and security solutions for the nation.

Major Duties/Responsibilities:

Systems Administration & Engineering:

• Manage, configure, and maintain both Windows and Linux server environments.
• Design, implement, and support VMware virtualized environments.
• Monitor and optimize system performance, ensuring uptime and reliability.
• Perform regular system updates, patches, and backups.

Storage Management:

• Design, implement, and manage storage solutions, including SAN, NAS, and cloud storage.
• Ensure data integrity and availability through effective storage strategies.

Customer Service & Support:

• Provide advanced support and troubleshooting for internal and external customers.
• Work closely with stakeholders to identify and resolve technical issues in a timely manner.
• Act as a technical mentor and provide guidance to junior engineers.

Project Management & Documentation:

• Lead or participate in IT infrastructure projects, from design to implementation.
• Create and maintain comprehensive documentation for all system configurations, processes, and procedures.
• Prioritize and manage multiple tasks and projects efficiently.

Security & Compliance:

• Implement and maintain security best practices for system and network infrastructure.
• Ensure compliance with relevant regulations and organizational policies.

Deliver ORNL's mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote diversity, equity, inclusion, and accessibility by fostering a respectful workplace - in how we treat one another, work together, and measure success.

Required Qualifications:

• A BS in information technology, information systems, computer science, computer engineering, business, science, or a related field of study and a minimum of five (5) to seven (7) years of experience in systems engineering and administration is required for consideration. An overall combination of equivalent education and experience may be considered.
• Proven experience managing both Windows and Linux operating systems.
• Strong expertise in VMware virtualization technology.
• Advanced proficiency with storage technologies (e.g., SAN, NAS, cloud storage solutions).
• Excellent customer service and communication skills.
• Strong problem-solving skills and the ability to work independently or as part of a team.
• Excellent time management skills and ability to prioritize tasks effectively.

Preferred Qualifications:

• Familiarity with federal computer systems and compliance standards is a plus.
• Experience with automation tools and scripting (e.g., PowerShell, Bash, Python).
• Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud).
• Knowledge of configuration management tools (e.g., Ansible, Puppet, Chef).
• Advanced networking skills.

Special Requirements:

• Visa sponsorship is not available for this position.
• This position requires access to technology that is subject to export control requirements. Successful candidates must be qualified for such access without an export control license.

Benefits at ORNL:

ORNL offers competitive pay and benefits programs to attract and retain dedicated people. The laboratory offers many employee benefits, including medical and retirement plans and flexible work hours, to help you and your family live happy and healthy. Employee amenities such as on-site fitness, banking, and cafeteria facilities are also provided for convenience.

Other benefits include the following: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.

In addition, we offer a flexible work environment that supports both the organization and the employee. A hybrid/onsite working arrangement may be available with this position.

Having difficulty using the online application system or need an accommodation to apply due to a disability? Please email: ORNLRecruiting@ornl.gov or call 1.866.963.9545.

This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-Verify employer.