RN Patient Navigator Ctrs of Excellence - Beachwood

RN Patient Navigators provide high-touch customer service to UH customers, building strong relationships while helping them navigate the healthcare system.

What You Will Do

• Coordination of care and access of specialty and general medicine care and screening.
• Community resource referral, patient education, and navigation/entry point in to UH.
• Actively participates in the process for operational improvement and quality improvement.
• Involved in learning and self-improvement.
• Provides leadership through communication, education and management.
• Provides advocacy for the patient and family.
• Tracks interventions and outcomes of patients and families who access UH.
• Initiates and maintains positive relationships with co-workers and physicians

Additional Responsibilities

• Demonstrates commitment to the mission, vision and values of UH.
• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.