Project Manager

Under the general supervision of the Director of Strategic Management, the Project Manager assists with the implementation of DWIHN's strategies, goals, and objectives. This position will also assist with helping DWIHN receive and maintain NCQA accreditation.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Guides activities that are directly related to DWIHN strategies, goals, and objectives.
• Assists with DWIHN receiving and maintaining NCQA accreditation.
• Develops and maintains systems to monitor, measure, and report performance and achievement of programs, long-term goals and strategic initiatives.
• Delivers planning support to the DWIHN Provider Network, DWIHN Departments and associated Workgroups.
• Creates plans for the implementation of tasks associated with Strategic Goals.
• Assists with data collection and analysis.
• Manages policy and procedure development.
• Assists with establishing the long-term direction of DWIHN.
• Creates and presents reports to the DWIHN Board of Directors, the Michigan Department of Health and Human Services, the Quality Improvement Steering Committee, and the Program Compliance Committee,
• Assists executive leadership in developing and approving annual goals.
• Oversees the use of project management tools.
• Participates in the development and implementation of long-term and short-term strategic plans, objectives and goals.
• Administers the PolicyStat software program which tracks all DWIHN Policies and Procedures.
• Administers the Cascade software program which manages the DWIHN Strategic Plan.
• Ensures that submitted goals and objectives align with the DWIHN strategic plan.
• Ensures that DWIHN Provider Network goals and objectives align with the DWIHN strategic plan.
• Completes Quarterly status reports on the progress of the strategic plan.
• Ensures that policies and procedures are current and comply with regulatory and accreditation requirements.
• Conducts gap analysis as it relates to the current performance and the strategic goals.
• Performs related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES (KSA'S):

• Knowledge of DWIHN policies, procedures, and practices.
• Knowledge of the DWIHN provider network and community resources.
• Knowledge of the Michigan Mental Health Code.
• Knowledge of MDHHS policies, rules, regulations, and procedures.
• Knowledge of Federal policies, rules, regulations, and procedures as it relates to DWIHN.
• Knowledge of Strategic Management concepts, practices, and procedures.
• Knowledge of the Michigan Medicaid Provider Manual.
• Knowledge of Integrated Care services for behavioral health patients.
• Knowledge of Utilization Management practices and principles.
• Knowledge of managed care practices and principles.
• Knowledge of medical and behavioral health practices and terminology.
• Knowledge of NCQA requirements and the accreditation process.
• Knowledge of the principles and methodology of total quality management (TQM)/ continuous quality improvement (CQI), specifically the PDSA/PDCA Cycle, quality tools and techniques and models for improvement.
• Knowledge of Integrated Care methodology, practice and implementation.
• Knowledge of research methodology, principles and procedures.
• Knowledge of evaluation methods and data analysis techniques.
• Knowledge of the design and execution of evaluation plans, organizing ongoing collection of data and conducting multiple analyses for focused utilization evaluation.
• Knowledge of the Lean Six Sigma principles and methodologies.
• Knowledge of the PolicyStat software program.
• Knowledge of the Cascade software program.

• Project management skills.
• Action planning skills.
• Strategic thinking skills.
• Strategic planning skills.
• Goal setting skills.
• Assessment skills.
• Evaluation skills.
• Organizational skills.
• Planning skills.
• Analytical skills.
• Report writing skills.
• Problem Solving skills.
• Decision Making skills.
• Critical Thinking skills.
• Creativity skills.
• Presentation skills.
• Interpersonal skills.
• Public Speaking skills
• Communication skills.
• Collaboration skills.
• Implementation skills.
• Computer skills (Word, Excel, Access, Power Point, Outlook, Teams).
• Teamwork Skills.
• Data analysis skills.
• Research skills.
• Ability to communicate orally.
• Ability to communicate in writing.
• Ability to work effectively with others.
• Ability to work with an ethnically, linguistically, culturally, economically, and socially diverse population.
• Judgement/Reasoning ability.

REQUIRED EDUCATION:

A Bachelor's degree from a recognized college or university in a Human Services, Social Services (i.e. Sociology, Psychology, Social Work), Public Health, Public Administration, Healthcare Administration, Business Administration, or a related field.

REQUIRED EXPERIENCE:

Four (4) years of full-time paid professional work experience providing strategic management for an organization or a large organizational project.

AND

One (1) year of full-time paid experience performing quality management or quality improvement duties and responsibilities.

REQUIRED LICENSE(S).

A valid State of Michigan Driver's License with a safe and acceptable driving record.

NOTE: Employees are required to have an operable vehicle available during work hours.

WORKING CONDITIONS:

Work is usually performed in an office setting but requires the employee to drive to different sites throughout Wayne County and the State of Michigan.

This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time.

Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.

The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer