Business Office Assistant

The Business Office Assistant provides essential accounting and clerical support to the Business Office, coordinates smooth operations and effective service to students. This role focuses on maintaining accurate financial records and delivers excellent customer service, provides strong organizational skills and attention to detail. While working under the supervision of the Business Office Manager, the position allows for autonomy to manage routine tasks, with an emphasis on upholding the organization's core values of professionalism, teamwork, and integrity. The assistant plays a critical role in supporting both students and the business office's financial processes.

Your Role and Responsibilities:

Greet visitors and students, provide a welcoming atmosphere and direct them to the appropriate resource
• Review and process accounts receivable transaction (e.g. student payments, daily deposit receipts, collection agency payments, refund checks, bank deposits and overage checks)
  • Disburse and document student loan checks
  • Process daily electronic funds transfer (EFT) disbursements and financial aid batch postings
  • Review past due cash, aging, and other past-due funds information to minimize delinquencies
  • Manage past due accounts and completion of collection calls
  • Adhere to agency and student account billing procedures
• Provide administrative support and assistance to the department
  • Coordinate, track, and order department materials and supplies
  • Answer and direct phone calls, take messages and respond to inquiries
  • Input and update accurate data in office systems or databases
• Organize, file, and maintain physical and electronic records, ensuring accuracy and easy retrieval of information
• Other duties as assigned

Education/Experience:

• HS diploma or GED required, Associates degree or higher in accounting or finance (preferred)
• Minimum of one (1) year experience in customer service
• Experience with accounting principals, cash handling, and collections calls / activities (preferred)
• Experience with databases and inventory ordering systems (preferred)

Skills:

• Organize and prioritize tasks
• Effective communication skills, both oral and written
• Basic proficiency with MS Office productivity software (Word, Excel, Outlook, Teams, and Excel)
• Proficient using ten key
• Actively look for ways to assist
• Understand the implications of new information for both current and future problem-solving and decision-making
• High degree of integrity and confidentiality
• Drive, and be accountable for, results in a fast-paced environment
• Strong attention to detail with the ability to work in a fast paced environment

Abilities:

• Ability to follow and maintain organized processes

Standard Abilities:

• Able and willing to:
  • Communicate, think, learn, and reason
  • Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
  • Safely ambulate and/or maneuver when on-site at Company locations
  • Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
• Ability to use good judgment, problem-solving and decision-making skills
• Ability to maintain confidentiality and manage sensitive information with discretion
• Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
• Ability to gain, understand and apply information and data as it relates essential functions of the position
• Ability to foster long-term relationships with stakeholders

Work Environment:

• Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
• This position is designated as:
  • Onsite; Work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures.
• Travel Requirements
  • No travel required

- We are an Equal Opportunity Employer and do not discriminate against applicants or employees due to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, genetic information or any other federal, state or local protected class.

- Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.

Hourly rate range from $20-$23/HR based on experience and education