Platform Engineer II

Welcome to the intersection of energy and home services. At NRG, we're driven by the idea of a smarter, cleaner, more connected future-and the possibilities that will bring to the world and to the 7.3 million customers we serve.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. More information is available at www.nrg.com or www.vivint.com. Connect with NRG and Vivint on Facebook, Instagram, LinkedIn and X.

Summary:

Our mission is to redefine the home experience with tech and services to create a smarter, greener, safer home that saves our customers money every month.

Learn how to design and maintain a real time home monitoring system at scale. Write code that interacts with smart connected homes that helps our customers stay in control of their time and safety. Join us in our journey to redefine the home experience with intelligently designed products and services. We are a group of passionate engineers looking for self-motivated back end engineers of all levels to join our growing team

This role is to work as a software engineer on the platform ("cloud") team within the newly formed mobile app vertical. Engineers on the platform team handle everything related to Vivint's backend. Everything you do will be used directly by our millions of customers. The primary focus of this new team is to evolve our app for our next generation of products and services, and we have a long backlog of very impactful things we'll be doing to achieve this.

Primary Responsibilities:

• Work in a highly autonomous and collaborative environment
• Work closely with the other teams like mobile apps and embedded devices that integrate with the platform/backend
• Research and evaluate new technologies and tools
• Participate in re-occurring "Innovation Days" and work on innovative projects of your choice
• Work on cool stuff that you get to use in your own home
• Create systems to handle high volume data from sensors, cameras, and user actions
• API design and implementation

Preferred Skills, Experience & Education:

• Bachelor's or Master's degree in Computer Science or a related field. A solid understanding of core computer science principles-including algorithms, complexity, and data structures-is essential.
• Demonstrated experience in designing, building, and maintaining reliable, large-scale backend systems and microservices. Experience with high-reliability and large-scale applications, such as mobile backends or similar systems, is highly desirable.
• Proficiency in at least one core programming language (preferably Golang or Python), with openness to learning new languages and technologies.
• Practical experience with a range of tools and technologies, including:
  • Languages & Frameworks: Golang, Python
  • Databases & Queues: MongoDB, RabbitMQ, Redis, Kafka
  • Networking & Cloud: Networking, AWS, Docker, Microservices
  • Security & Protocols: OAuth2, data privacy, security best practices
  • Infrastructure: Datacenter monitoring, PaaS, SaaS environments
  • Familiarity with GRPC is a plus.
• Experience Creating and maintaining backend services and learning how to design for horizontal scaling
• Experience Working with job queues, concurrency, caching, persistence, and writing performant code
• High level of communication skills. Ability to exchange ideas about complex subjects efficiently
• Ability to adapt, change, and learn as needed
• A few years work experience in a similar work environment using the technologies and patterns listed above

We recognize not everyone will meet all these criteria but encourage you to apply anyway if you meet some of them and are interested in the role.The ability to learn on the job is more important than having every single item in the tech stack listed above.

Here are some highlighted perks you should ask us about:

• Free daily lunch and drinks on site
• Paid holidays and flexible paid time away
• Employee/Friends/Family Discounts
• Onsite health clinic, gym, gaming tables
• Medical/dental/vision/life coverage & 24/7 Medical Hotline
• 401(k) + Employer Match
• Employee Resource Groups

WORKING CONDITIONS:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

SAFETY:

We enforce a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

If you are an active Vivint employee, please apply through Workday by searching "Find Jobs".