Program Technician II

The Vermont Department of Health is looking for an organized, conscientious and detail-oriented team player to join the bustling Vital Records Office. This in-office position in Waterbury involves administrative and technical work such as processing online and paper applications for certified copies of birth, death and marriage certificates, responding to inquiries from the public, town clerks, funeral directors and hospital staff via phone, email and letters, establishing accounts for new users of the Department's birth, death and issuance management systems and maintaining user contact information, processing court ordered amendments to birth, death and marriage certificates, follow up with providers for missing information and data entry of vital events into varying software applications. The ideal applicant has excellent interpersonal skills, a positive attitude and is committed to maintaining accurate and complete records.

This position is full-time and based in the Waterbury State Office Complex, Monday through Friday.

This position, Program Technician II (Job Requisition #51421), is open to all State employees and external applicants.
If you would like more information about this position, please contactjohn.demichael@vermont.gov.
Resumes will not be accepted via e-mail. You must apply online to be considered.
Please note that multiple positions in the same work location may be filled from this job posting.

AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Duties are performed predominately in an office setting. Private means of travel should be available for occasional travel when appropriate. Incumbents must be adaptable and able to work within tight time limits and under considerable stress. Some evening and weekend duty may be necessary.

Two years or more of full-time college coursework OR an associate's degree or higher AND two (2) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program, or records management).

OR

High School diploma or equivalent AND three (3) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program, or records management).

OR

One (1) year or more of experience as a Program Technician I with the State of Vermont.

Experienced user of Microsoft Excel and Outlook.
Ability to interpret handwritten documents.
Excellent time management skills.

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.