Sales Support Specialist - Semiconductor (Optomechatronics product group)

Location

US-CA-San Jose

Company

Canon U.S.A., Inc.

Are you seeking an opportunity to work for one of the world's most admired companies? Canon Americas' industrial products division is looking for a Sales Support Specialist.

Initially, you will need to understand Canon's full suite of industrial products. The ideal candidate will begin their training process with learning product knowledge, business operations and strategies. Grow your career while representing acompany that isdevoted to research and development, a passion for technological innovation, and a deep commitment to social and environmental responsibility.

You will be challenged with developing the skills necessary to effectively communicate with customers and Canon teams in USA and Japan. We will educate you in the navigation of Canon's varied management and internal resource channels, and assist as you learn to develop the strategies necessary to manage and support internal processes and accounts. You will further develop and utilize your strong time management skills to provide consistent accessibility, service, and maximum visibility to both internal stakeholders and customers. Our goal is to train you to become an effective Sales Specialist whose ultimate objective will be to establish strong relationships, both internally and externally, and contribute to sales growth.

This position is full time and offers a hybrid work schedule requiring you to be in the office two company designated days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days).
Effective January 1, 2025, we will increase our required, scheduled in-office days for hybrid employees to three days a week.

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Manage and maintain customer / vendor files, records and databases

- Communicates with customers, other divisions, carriers, freight forwarders and partner companies, to establish smooth business operation for sales shipping and receiving purchase orders
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Responsible for processing customer orders, i.e. order entry, picking, processing shipments, invoicing, etc

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Responsible for ordering products and processing incoming shipments of parts and merchandise

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Support sales manager by managing back-order list and providing sales revenue forecast

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Represent Canon professionally by obtaining comprehensive knowledge of our product portfolio and sales processes

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Increase sales performance by building close relationships within Canon, our clients and how our products can fit their market needs

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Work closely with sales supervisors in US, to prepare solutions for customers

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Contribute to the achievement of monthly and annual sales product and revenue targets

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Develop and maintain effective relationships using cross-functional communication across multiple levels including purchasing, accounting, service and engineering departments.

- Bachelors degree in a relevant field or equivalent experience required, plus 3-5 years of related experience
- Experience in import/export operations preferred
- Detail oriented and organized with strong computer, customer service and organizational skills are required
- Ability to multitask and prioritize urgent requests are required
- MS Office proficiency including Word and Basic Excel are required. Proficiency in Quickbooks and Powerpoint preferred
- Excellent written and verbal communication skills required
- Bilingual Japanese/English preferred

The company will not pursue nor support visa sponsorship for this position.

We are providing the anticipated salary range for this role: $66,560 - 81,550

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years*. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

-Employee referral bonus
-Employee discounts
-Free morning coffee
-"Dress for Your Day" attire program
-Casual dress (including jeans!) is welcome
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else

*Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

All applicants must reside in the United States.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers' site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.

#CUSA

#LI-HYBRID #PM19 #CUSA #LI-NF1

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