Credit Representative

Credit Representative

Hamilton Beach Brands, Inc., is a leading designer, marketer, and distributor of small household and commercial appliances. Our culture emphasizes hard work, ethical behavior, and teamwork. We are dedicated to creating products that have satisfied customers for over 100 years.

We offer a comprehensive compensation and benefits package, including health, dental, and vision insurance, HSA contributions, profit sharing, and a 401(k) plan with vested contributions starting from Day One. Employees enjoy paid vacation and holidays, summer hours, and a paid charitable day off. Additionally, our employees can purchase products at a discounted price.

We maintain a casual dress code, offer flexible hours, and provide development opportunities. These are just a few of the advantages of working for our dynamic company.

We are looking for a qualified candidate for the position of EDI Mapping Analyst at our corporate facility in Glen Allen, VA. The Credit Representative is responsible for the timely and efficient management and collection of Hamilton Beach Brands' portfolio. The Credit Representative will utilize their excellent communication, interpersonal, systems, and analytical skills to ensure compliance with established credit policies and procedures. This position is hybrid, requiring on-site presence three days a week.,

Responsibilities of the position include:

• Review customer accounts daily for past due and/or disputed invoices and proactively communicate with the customer taking appropriate action to ensure prompt payment is received.
• Research disputed items and deductions. Provide customers with proof of delivery and/or other documentation to verify receipt of the product and ultimately receive payment for the goods.
• Navigate through customer payment and dispute portals inputting invoices, creating cases for resolution, and pulling in payment remittance for cash application
• Review customers' financial statements and credit history to determine the appropriate credit limits for new and existing customers.
• Monitor and assess internal procedures and make recommendations to improve efficiencies while minimizing expenses and exposure.
• Assist with internal & external audit requirements.

Requirements of the position include:

• A minimum of 5 years B2B A/R experience
• Working knowledge of accounting processes and procedures
• Ability to read, analyze, and interpret business periodicals, technical procedures, and shipping/receiving documents
• Ability to write reports, business communications, and procedures
• Experience effectively presenting information to business partners
• Proven ability to work effectively in a team environment
• Excellent communication and time management skills
• Demonstrated strength with MS Office products including Excel and Word

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Our employees enjoy working in a tobacco-free and drug-free environment. We do not consider candidates who use tobacco products. Hamilton Beach Brands, Inc. is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.E-Verify.gov.

If you are interested and qualified for this role, please apply HERE: