Lead Shipping/Receiving Associate

Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead, Coach, Train and Assist other Associates on general tasks related to the following:
• Receive, security screen, count and verify all incoming parcels, freight, etc.
• Log all incoming items, letters and packages, including certified, registered, return receipt, Federal Express, UPS and DHL.
• Distribution of packages and mail in a campus environment.
• Deliver packages to departments and cubicles using P.D.A system to scan and sign for packages.
• Make timely collections of outgoing packages to be shipped via FedEx, UPS & DHL, and U.S.P.S mail to be metered via postage machine.
• Work on a fast pace line processing, sorting, and staging packages for delivery.
• Perform daily printer checks & place service calls as needed.
• Assist Facilities with tickets assigned to me or other facilities employees.
• Help address various tasks from breakdown and set up of conference rooms, checking and maintaining mechanical rooms and equipment.
• Assisting employees with issues dealing with desks, chairs or lockers.
• General maintenance of building interior and breakroom areas, changing lighting and or fixtures, plumbing repairs, maintenance and installations.
• Performing facilities safety inspections.
• Maintaining tools and equipment in clean safe working order.
• Rotating "on call" 7 days every 3rd week with other coworkers making sure to be available during that time for any call from security pertaining to the building and or issues needing attention outside of business hours.
• Escort & monitor outside vendors temporarily working on-site.

Qualifications:

• 
  

  Minimum 4-5 years Customer Service Experience.

  
  
• 
  

  Minimum 2-4 years Shipping Experience.

  
  
• 
  

  Provide monthly reporting of all tasks supported or completed by the team.

  
  
• 
  

  The ability to handle multiple projects at one time & effectively work individually or in a team environment.

  
  
• 
  

  Ability to lift up to 50 lbs.

  
  
• 
  

  Excellent communication skills both written and verbal. policy.

  
  
• 
  

  Keyboarding and Windows environment. 1-3 years' experience with Google applications.

  
  
• 
  

  High school diploma or equivalent preferred.

  
  
• 
  

  Attention to detail.

  
  
• 
  

  Ability to meet employer's attendance policies.