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Medical Assistant

NorthShore University HealthSystem
paid time off, tuition reimbursement
United States, Illinois, Arlington Heights
1051 West Rand Road (Show on map)
Mar 29, 2025

Medical Assistant, Primary Care

Position Highlights:

  • Position: Medical Assistant
  • Location: 1051 W Rand Rd. Arlington Heights
  • Full Time: 40 hours/week
  • Hours: Hours vary - Monday - Thursday (7a-7p), Friday (7a-5p), and Sat (8a-12p).

What you will do:

Reporting to the assigned Practice Manager, with accountability to the Clinical Supervisor, serves as primary assistant to the medical provider by performing routine clinical tasks and direct patient care under the supervision of the Physician (MD) and Registered Nursing (RN). Based on physician orders, facilitates patient throughput, clinical testing, and follow up activities.

Performs routine tasks to assist the provider in patient care related activities. Cleans and maintains exam and treatment rooms and stocks clinical supplies and equipment. Escorts patients to exam/treatment rooms. Practicing good customer relations, collects and documents patient data and history regarding nutrition, activity, mental state, temperature, pulse, blood pressure, height and weight. Observes and responds to the general needs of patients. Reports the general physical and mental condition of the patient to the physician. Prepares patient with basic explanation of treatment procedures and assists the physician during the examination as directed.

Reviews and updates patient records prior to appointment with recent test results and correspondence and determines potential services anticipated per practice protocols. Confers with physician on any incomplete patients' tests, consults or orders prior to the patient visit. May assist with scheduling tests and treatments, pre-certifying patients for hospital care and/or procedures and processing referrals to other care providers.

Performs selected clinical duties, reviews patient self-reported history and physical, vital signs, injections and immunizations, and assists in minor office procedures under the direction of the MD/APP/RN. Performs venipunctures and finger sticks; identifies correct patient before collecting specimen and labels specimens before leaving the patient. Performs Point of Care testing and supports lab draw site services according to CLIA and hospital policies. Logs and documents procedures performed according to hospital requirements. Completes EKG's, suture removal, and dressing changes.

Performs various clerical functions; answers telephones, relays and responds to patient messages with physician direction. Updates and processes patient medical records with all patient communication. Schedules appointments and documents patient referrals when needed. Coordinates patient care through the appropriate triaging of patient phone calls and call backs as assigned by the provider when applicable

Manages patient contact and follow up as directed and by electronic medical record (EMR) tasks. Follows up on all overdue orders, verbal and written, as identified in the electronic record task box. Provides accurate documentation on patient compliance with follow up and notifies physician of all refusals for orders. Documents all interventions, results, patient / family interactions, and medications dispensed in the record.

What you will need:

  • Education: Preferred current certification from a national Medical Assistant certification body or obtain within 3 months of hire or transfer.
  • Certification: BLS/CPR Certification for the Healthcare Provider required
  • Experience: Working knowledge of and experience with the use clinical equipment and materials.

Benefits:

  • Premium pay for eligible employees
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, and Vision options
  • Tuition Reimbursement
  • Free Parking
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities
  • Visa Sponsorship Available (Nursing and Lab roles)

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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