Staff Technical Program Manager

Box is the world's leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as AstraZeneca, JLL, and Nationwide), to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia.

WHY BOX NEEDS YOU

As a Staff Technical Program Manager, you will drive critical, cross-functional initiatives in partnership with business and technology stakeholders spanning across multiple organizations. You see programs through from inception to the hands of the customer, ensuring effective communication and timely, high quality delivery. You must be proactive, flexible, have a passion for technology, and able to succeed within an open and collaborative environment.

WHAT YOU'LL DO

• Lead planning, execution, and delivery of strategic, cross-functional programs - including by leading other Technical Program Managers (TPM).
• Autonomously manages programs and objectives by decomposing a business problem and defining a set of interconnected work streams to solve it, while clearly identifying the constraints to operate within and getting ahead of risks / gaps.
• Influence and collaborate across organizations including engineering, product, security, legal, compliance, finance, go-to-market, and more to effectively build commitment with delivery teams, negotiate competing requirements, ensure alignment and program progress, and improve processes.
• Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results.
• Effectively communicate program plans as well as risks and issues to all stakeholders.
• Drives the definition and design of new process and the evaluation of new technology and tools.
• Routinely mentors & coaches other TPMs.

WHO YOU ARE

• Strong program management experience, including 7 - 10 years driving complex, multi-year technical programs
• Excellent oral and written communication with a strong ability to influence and partner with stakeholders across multiple organizations to ensure alignment, mitigate risks, manage competing priorities, and allocate resources
• Exhibit independent, critical thinking to navigate through ambiguity from a vague problem to a detailed solution.
• Self-motivated and proactive with a proven ability to adapt well in a fast paced tech company and collaborate closely with teams on different operating cadences.
• Extensive experience and proficient understanding of standard Agile and Waterfall Software Development Lifecycle and program management tools including Confluence, Jira, and Smartsheet.
• Detail-oriented and able to understand the bigger picture by using your technical expertise and problem solving abilities to prioritize and manage key challenges.

PREFERRED SKILLS

• Expertise within Enterprise SaaS
• Demonstrated ability to coach and mentor TPM teammates
• 12+ years experience in a technology/product field
• 2+ years experience in development, QA, backend, and/or infrastructure
• B.S. or M.S. in a technical discipline

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.

Head-over-heels about this role - but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.