Responsibilities
Cedar Hill Urgent Care offer services for a wide range of illnesses including seasonal allergies and asthma, urinary tract infections, bronchitis, falls, minor cuts, colds, and flus. The Medical Office Specialist is responsible for the following:
- Front desk coverage for the medical practice which includes registration, check-in, collecting co-pays, scheduling appointments, billing patients, and scanning records into EMR, reports and correspondence.
- Possesses medical terminology knowledge, organization and communication skills, ability to adapt to flexible work schedules and frequent interruptions, professional appearance, all while maintaining a calm disposition, problem solving, and decision-making skills.
- Reliable, tactful, honest and discreet in maintaining confidentiality at all times.
- Must be able to carry out specific assignments to successful conclusion.
Qualifications
Education/Qualification
- Minimum of one year of medical experience preferred.
- Job requires being reliable, responsible, dependable, and fulfilling obligations.
- Job requires being careful about detail and thorough in completing work tasks.
- Knowledge of administrative and clerical procedures and systems, and other office procedures and terminology
- Knowledge of electronic equipment, computer hardware and software, including applications and programming
- Knowledge of principles and processes for providing customer and personal services.
- This includes: customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- High school graduate or equivalent
- Completed a Medical Office Assistant/Specialist program or Medical Assistant program preferred
Operated by Universal Health Services and staffed by GW MFA providers, Cedar Hill Urgent Care, GW Health is the first of the locations to open as part of the UHS/DC government partnership for a comprehensive system of healthcare for District residents and in particular, communities east of the Anacostia River.
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